1. Introduction

Welcome to the Pulse Primary Care (Dearborn)’s website. By accessing and using our website or engaging with our communication channels (such as SMS, chat widgets, or email), you agree to the following Terms of Service ("TOS"). These terms govern your use of our digital communication tools and website. Please note that these TOS are distinct from any legal documents, such as intake forms, consent forms, or medical records you may complete as part of your care at Pulse Primary Care (Dearborn)

2. Scope of Services

The services offered through our website are designed to provide general information and enable communication between you and our clinic. These tools (such as SMS, chat widgets, and email) are to facilitate non-urgent inquiries and general questions. These services are not intended for clinical consultation, medical emergencies, or sharing sensitive health information.

3. Use of Communication Tools

By interacting with our communication channels (such as SMS, chat widgets, or email), you acknowledge that these tools are intended for non-urgent, general inquiries only. These channels are not intended for sharing sensitive personal health information (PHI). If you have medical concerns or require assistance related to your healthcare, please contact us directly by phone or visit our office.

4. No Medical Advice Provided

Information provided through this website and any other resources does not constitute medical advice. The content is for informational purposes only and should not be considered a replacement for consultations with qualified healthcare professionals. Always seek advice from your healthcare provider for any medical condition or health-related questions.

5. Separation from Clinical Documents

These TOS apply only to your use of this website and its associated communication channels. They are completely separate from any medical forms, intake documents, or consent agreements you may complete as part of your treatment at our clinic. The clinic’s legal and healthcare documents remain separate and unaffected by your use of the website.

6. SMS Messaging

Pulse Primary Care (Dearborn) offers SMS-based messaging services to keep Patients in contact with our team for immediate support and updates. Patients may expect to receive automated messages such as appointment reminders, campaign reports, service updates, and operational alerts regarding their marketing activities through Lucidreach.

You can cancel the SMS service at any time by texting "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy.

7. User Responsibilities

By using our website and communication tools, you agree to provide accurate information and interact with these services respectfully. You are responsible for ensuring your communications comply with applicable laws and regulations, and you must not misuse the website for unlawful purposes. Inappropriate use of the website, including abusive or illegal behavior, may result in termination of your access to our services.

8. Limitation of Liability

Pulse Primary Care (Dearborn) is not responsible for any delays, technical issues, or miscommunications that may arise from your use of this website or communication tools. The information and services provided through the website are offered on an “as-is” basis. We do not guarantee the accuracy, completeness, or timeliness of the information provided. For urgent or health-related matters, please contact us by phone or in person.

9. Governing Law

These Terms of Service are governed by the laws of the State of Michigan, and any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts in Wayne County, Michigan.

10. Updates to the TOS

We reserve the right to update or modify these TOS at any time. Changes will be posted on this page, and your continued use of the website after such changes have been made constitutes acceptance of the updated TOS. We recommend you check this page periodically for any updates.